Privacy policy Cleys BV

General

Your privacy is very important to us. We want to process your personal data in a lawful, correct, and transparent way. In this privacy statement, we explain which personal data we collect and process about you as a natural person.

We always refer here to your data as a customer, as a potential future customer, or as another data subject, such as a beneficiary, a company contact person, etc.

We recommend that you read this information carefully so that you clearly understand what we use your data for. This privacy statement also provides more information about your privacy rights and how you can exercise them.

Who is responsible for this privacy policy?
Cleys BV, with its registered office at 9250 Waasmunster, Grote Baan 54, is responsible for the privacy policy. For any questions and/or comments, you can contact us at the above address or at [email protected].

Amendment and update of the privacy policy
We may adapt the privacy policy at any time, for example due to changes in our services or applicable legislation. It is therefore important to review this privacy statement regularly.

In case of significant changes, we will inform you personally where possible and, if required, request your consent.

Which personal data does Cleys collect?
We collect all personal data necessary for the execution of the contract existing between us and the customer.

Cleys must be able to identify you, contact you, and provide you with proper advice.
For this purpose, your name, address, e-mail address, and telephone number are requested.

Cleys may also attempt to obtain additional information if it is necessary to protect the interests of its client under the existing agreement.

When additional personal data is requested, we will always communicate transparently the purpose for which it is collected.

Cleys can obtain data from third parties if you have made this public yourself via your website, blog, or publicly accessible social media profile.

It may also be data that is public because it is generally known in your region or has been published in the press. Sources such as the Crossroads Bank for Enterprises, Graydon, or Companyweb also fall under this.

Finally, standard data is also collected and processed via Google Analytics.

What do we use the collected personal data for?

  • To identify you;

  • To contact you;

  • To provide our services;

  • To analyze and improve our services;

  • To inform you of our product offerings (Direct Marketing).

Personal data is not deliberately shared with third parties.

Your rights

  • You can access your data.

  • You can request correction or completion of your data.

  • You can request deletion of your data.

  • You can object to certain processing of your data.

  • You may sometimes refuse fully automated processing of your data.

  • You can request the transfer of your data to a third party.

To exercise your rights, please be as specific as possible. We may ask for a copy of your ID card to verify your identity.

Retention of your personal data
We only use your personal data when we have a clear purpose. When the purpose no longer exists, we delete the data.
The standard retention period is the legal period, usually up to 10 years after the end of a contract. For certain uses, the period may be extended, but the data will then be anonymized or pseudonymized.

Your data is processed by
We rely on several processors, such as:

  • Consultants;

  • Market research agencies;

  • ICT (security) service providers, such as Microsoft;

  • Marketing and communication agencies;

  • Social media platforms;

  • Hosting companies, etc.

Security of personal data
We use various security technologies and measures to appropriately protect your data against unauthorized access, misuse, loss, or disclosure. However, information exchange over the Internet is never 100% secure. Although we do everything we can to safeguard your data, we cannot guarantee absolute security ourselves.